Question 1

What colors do the Claw Machines come in?

Accepted Answer

The Claw Machines come in Blue, Blue/Green, Yellow and Pink. You can place a pre-order for multiple machines of one or multiple colors

Question 2

What kind of prizes can I put in my claw machines?

Accepted Answer

Typically the claw machines will take stuffed animals or "Plushies" as they are now called. You can put other prizes in the claw machines like prize balls that can contain small prizes, money, gift cards for businesses, or any other item you can fit into the prize balls. Ask our staff about the different options for prizes that might work for you.

Question 3

Is there a warranty on the Claw Machines?

Accepted Answer

Yes, we offer a full one year warranty on parts and labor. Just let us know what the problem is and we can come diagnose and fix the machine due to any defective parts. The warranty does not cover damage to the machine due to abuse or misuse of the machine.

Question 4

If I pre-order a Claw Machine(s). how long will it take to deliver them?

Accepted Answer

If you pre-order it could take up to two months. Typically delivery time is 30 to 45 days.

Question 5

Can I customize the Claw Machine with my own logos or design?

Accepted Answer

Custom logos and designs can be applied to the machines for an additional charge. The custom logos or designs are put on at the factory and could add 3 to 5 days on to the delivery time. Full payment of the custom machines must be made at time of purchase.

Question 6

How do I get prizes or plushies for the Claw Machines?

Accepted Answer

If we have them in stock you can purchase them from us. If not, we can order them for you and typically take 30 to 45 days for delivery. We strongly suggest that you purchase 100 to 250 plushies when you buy the machines. The prizes will go quick, and you don't want to run out of plushies. Have extra prizes on hand to keep your customers coming in to play the Claw Machines.

Question 7

How much money can one Claw Machine make me or my business?

Accepted Answer

Speak with our staff so they can give you the options on how to make the most money from your Claw Machines. Typically the Claw Machines can pay for themselves in 2 months or less.

FAQ

Frequently asked questions